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Last Updated: February 11, 2026
At Jandojegs, your privacy is paramount. This policy explains how we collect, use, protect, and share your information.
When you create an account, we collect your name, email address, company name, phone number (optional), and payment information (processed securely via Stripe).
We collect information about how you use our services, including API requests, feature usage, timestamps, IP addresses, browser type, and device information for analytics and service improvement.
To provide AI forecasting and optimization, we process shipment data, inventory levels, supplier information, and operational metrics you provide. This data is strictly used for your account and never shared with competitors.
We use essential cookies for authentication and session management, analytics cookies (Google Analytics) to understand usage patterns, and performance cookies to optimize load times. You can disable non-essential cookies via your browser settings.
We NEVER sell your data to third parties. Period.
We only share data in these limited circumstances:
Our Security Measures:
You have the following rights regarding your personal data:
Request a copy of all data we hold about you (delivered within 30 days)
Correct inaccurate or incomplete data via account settings
Request complete data deletion (processed within 30 days, purged within 90 days)
Export your data in CSV, JSON, or Parquet format
Opt out of non-essential data processing (e.g., marketing emails)
Revoke consent for data processing at any time
To exercise any of these rights, email privacy@jandojegs.com
Active Accounts: Data retained as long as your account is active and for 90 days after cancellation (for recovery purposes)
Deleted Accounts: All personal data purged from production systems within 90 days of deletion request. Backups purged within 180 days.
Legal Requirements: Financial records retained for 7 years per tax law. Security logs retained for 2 years per SOC 2 requirements.
Regional Data Residency: EU customer data is stored on AWS servers in Frankfurt, Germany. US customer data stored in AWS US-East-1 (Virginia).
Cross-Border Transfers: When necessary for service delivery, we use Standard Contractual Clauses (SCCs) approved by the European Commission.
Privacy Shield: While Privacy Shield has been invalidated, we comply with GDPR requirements for EU-US data transfers.
Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us at privacy@jandojegs.com and we will delete it immediately.
We may update this policy periodically. Material changes will be communicated via email 30 days in advance. Continued use after changes constitutes acceptance. Historical versions available upon request.
For privacy-related questions, concerns, or requests:
Email: privacy@jandojegs.com
Data Protection Officer: dpo@jandojegs.com
Mailing Address: Jandojegs Inc., 123 AI Boulevard, San Francisco, CA 94105, USA
EU Representative (for GDPR inquiries): [To be appointed prior to EU launch]